By Joey Strawn, Social CRM Insider:
You come to this site because we talk a lot about the importance and future of Social CRM and Social Business. Hell, we even called this blog “Social CRM Info” so you’d have no question about what we’re all about. We say a lot of fancy words and I’ll normally attach a clever or inspirational picture to each post to give you something to look at because studies have shown that people prefer pictures to look at in posts.
We desperately want to keep your attention and teach you something in the process, so today I’ll be sharing with you one of the better infographics about the art and history of Social CRM put together by the good people at GetSatisfaction.com. Sure, it’s a little focused on the PR side of things, but we’ll delve deeper into the other aspects of Social CRM on this site. Be sure to read all the way through and I’ll point out some key takeaways after it, but here you go. Look and Learn… Read more