By Mario Aguilar, gizmodo.com
The annual American Consumer Satisfaction Index has been posted, and there’s some shocking data about feelings towards online services. People are remarkably satisfied with Google+. They’re way more satisfied with Google+ than with Facebook. And Facebook is slipping.
The ACSI is an annual survey of 80,000 people, which asks them to rate how happy they are with a wide swath of goods and services on scale of 0-100. There’s a lot of numbers in this study, but the most interesting pertain to “Internet Social Media”. Google+, which launched just last year, entered the chart with the resoundingly high score of 78 — it owned the top spot alongside Wikipedia. That says a lot. Who doesn’t love Wikipedia? It’s freaking free information… Read more